If you are looking to choose an option where you want to upload a picture you should upload the best quality image that you can provide however the file size limit is 10MB
We check all photos before starting working on your artwork, so if you aren’t sure just order and then make contact with us. If we have problems with the photo, one of our experts will be in touch with you ASAP to help you find a better photo.
Can I use a photo from my phone?
You don’t have to be a professional photographer to take a good quality photo. A modern camera phone (built after 2014) or digital camera is fine.
Can I use a screenshot, facebook photo or Instagram photo?
It’s not advised, as these platforms compress the photo to save space on their websites (which means they are much worse quality). It’s best to have the original file to upload directly from your phone or computer.
How big should the photo file be?
There’s no rule here. In a perfect situation your file would be 2000pixels on the smallest size, and over 1MB (but less than 10MB); but don’t worry if it’s not! We can still create great artwork with small files (remember this will only make your artwork 5-10% better).
You might find it useful to have 2 (or more) possible pictures to experiment with.
To check the file size and pixels of a photo on your computer – right click the photo and click “Properties”, then click on the “Details” tab.
To check the file size and pixels of a photo on your phone – open the image and tap the “Information” icon.
Using the Customizer
Using our customizer is easy. You will be prompted through the steps to upload your image, rotate it, move it into position etc.